Associate

About the role

As an Associate in our Back Office department, you will play a vital role in ensuring customer satisfaction and maintaining our company's reputation. Your primary responsibility will be to provide exceptional customer service, offering timely and accurate information about our products and services. You will be the first point of contact for customers, so strong communication and problem-solving skills are essential.

What you'll do

• Play a vital role in ensuring customer satisfaction and maintaining our company's reputation
• Handle customer inquiries and resolve issues promptly and efficiently
• Provide accurate information about products, services, and company policies
• Maintain a positive and professional attitude when interacting with customers
• Build and maintain strong customer relationships, ensuring a high level of satisfaction

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• Any graduate