Associate

About the role

As an Associate, you will play a vital role in our customer care team, acting as the first point of contact for our valued customers. Your primary responsibility will be to handle customer inquiries, provide accurate information, and ensure a positive and satisfying experience for our clients. This role is crucial in building and maintaining strong relationships with our customer base.

What you'll do

• Play a vital role in our customer care team, acting as the first point of contact for our valued customers
• Handle customer inquiries and provide timely responses via phone, email, and live chat
• Resolve customer issues and complaints, ensuring a high level of satisfaction
• Provide accurate information about our products and services, promoting a clear understanding
• Maintain a positive and professional attitude at all times, representing the company's brand

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Problem solving
• Diploma