Associate - Client Experience in Abohar – Freshers

About the role

As an Associate, you will engage with clients, ensuring their needs are met and their experiences are positive. The ideal candidate should possess strong communication skills and a customer-centric attitude, ready to adapt to a fast-paced environment. Freshers are encouraged to apply, and training will be provided to help you succeed in this role.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate