Associate - Client Experience in Adilabad – Freshers

About the role

As an Associate, you will assist in maintaining client relationships and ensuring a seamless experience for our customers. Your responsibilities will include addressing client inquiries, providing support, and collaborating with team members to improve service delivery. Freshers are welcome to apply, making this a perfect entry-level opportunity for those looking to make their mark in the logistics sector.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate