Associate - Client Experience in Agartala – Freshers

About the role

As a fresh graduate, you will be trained to understand client needs and provide effective solutions, ensuring a high level of satisfaction. This position offers you the opportunity to work in the leading logistics industry, contributing to the growth and success of our client relationships. With a supportive environment, you will develop your skills in customer service and communication while collaborating with experienced professionals.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Any graduate