Associate - Client Experience in Aluva – Freshers

About the role

As a fresh graduate, you will be responsible for assisting clients with their inquiries and ensuring they receive top-notch service throughout their interactions. This role requires strong communication skills and a proactive attitude. You will work closely with senior team members to understand client needs and contribute to creating a positive experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month