Associate - Client Experience in Alwar – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills while contributing to a dynamic environment focused on client relationship management. Your responsibilities will include assisting clients with inquiries, providing support, and ensuring a seamless experience. This role is ideal for those who are enthusiastic about building a career in logistics and want to make a meaningful impact on client satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate