Associate - Client Experience in Ambikapur – Freshers

About the role

As a fresh graduate, you will have the opportunity to step into the dynamic logistics industry, providing support and solutions that meet client needs effectively. In this role, you will engage with clients, addressing their inquiries and ensuring a seamless experience. Your ability to communicate clearly and effectively will be essential as you work to build strong relationships and foster client loyalty.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate