Associate - Client Experience in Anand – Freshers

About the role

We are seeking an Associate to enhance the client experience at our Anand location. The ideal candidate is a recent graduate from any stream, eager to work in the dynamic logistics industry. This role involves engaging with clients to ensure their needs are met and providing exceptional service. As an Associate, you will assist in managing client interactions, addressing inquiries, and contributing to the overall satisfaction of our customers.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month