Associate - Client Experience in Arambagh – Freshers

About the role

As an Associate, you will be responsible for assisting clients with their inquiries, ensuring their needs are met efficiently. You will have the opportunity to develop your skills in a supportive environment while contributing to the overall satisfaction of our clients. We welcome fresh graduates from any field to apply, providing a fantastic opportunity to kickstart your career.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Any graduate