Associate - Client Experience in Attingal – Freshers

About the role

You will be responsible for assisting clients with their inquiries and ensuring their needs are met efficiently. As an Associate, you will collaborate with various teams to address client concerns and provide timely solutions. This is a fantastic opportunity for freshers looking to gain valuable experience in a dynamic and supportive environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate