Associate - Client Experience in Aurangabad – Freshers

About the role

As a key member of the Client Relationship department, you will engage with clients to understand their needs and ensure their satisfaction with our logistics services. We are looking for fresh graduates from any field who are eager to begin their career in the dynamic logistics industry. You will receive comprehensive training to equip you with the necessary skills to excel in this role.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month