Associate - Client Experience in Azamgarh – Freshers

About the role

You will be responsible for addressing client inquiries, providing support, and ensuring a seamless experience for our valued customers. This position offers a competitive salary ranging from INR 15,000 to 25,000 per month, depending on experience and qualifications. As part of our dynamic team, you will gain valuable insights into the logistics sector while developing your professional skills.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month