Associate - Client Experience in Baddi – Freshers

About the role

As an Associate, you will be responsible for assisting clients, addressing their inquiries, and ensuring their needs are met efficiently. Your strong communication skills and customer-focused approach will be key in building lasting relationships with clients. We welcome fresh graduates from any stream to apply.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate