Associate - Client Experience in Balotra – Freshers

About the role

As a fresh graduate, you'll have the opportunity to work in the leading logistics industry, engaging with clients and ensuring their needs are met effectively. Your responsibilities will include assisting clients with their inquiries, providing information about our services, and helping to resolve any issues that may arise.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate