Associate - Client Experience in Balrampur – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in the dynamic logistics industry, interacting directly with clients and addressing their needs effectively. In this position, you'll be responsible for maintaining strong client relationships, assisting with inquiries, and ensuring timely communication.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate