Associate - Client Experience in Bangalore – Freshers

About the role

In this role, you will engage with clients to understand their needs and ensure their satisfaction with our services. Your responsibilities will include addressing queries, providing support, and contributing to a positive client experience. This position is perfect for fresh graduates looking to kickstart their careers in a dynamic industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Reconciliation
• Last-mile delivery
• SOP writing
• Any graduate

What you get

• ₹15k–₹25k a month