Associate - Client Experience in Barddhaman – Freshers

About the role

As an Associate, you will be responsible for engaging with clients, addressing their queries, and ensuring a seamless experience. Your ability to communicate effectively and empathize with clients will be key to your success in this role. We welcome applicants from all educational backgrounds, and no prior experience is necessary.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate