Associate - Client Experience in Bardoli – Freshers

About the role

We are seeking a dedicated Associate to enhance the client experience in Bardoli. As part of our Client Relationship department, you will engage with clients, ensuring their needs are met and their queries addressed promptly. This role is ideal for recent graduates looking to kick-start their careers in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate