Associate - Client Experience in Batala – Freshers

About the role

You will play a crucial role in ensuring customer satisfaction and supporting our clients throughout their journey. As an Associate, you will interact with clients, addressing their needs and providing solutions to enhance their experience. This position offers an excellent opportunity for freshers to gain valuable experience in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate