Associate - Client Experience in Bhagalpur – Freshers

About the role

As a key member of our client relationship department, you will engage with clients to understand their needs and ensure a seamless experience. Your responsibilities will include assisting with inquiries, resolving issues, and providing support to ensure our clients' expectations are met. We are looking for motivated graduates from any field, eager to start their careers in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month