Associate - Client Experience in Bhandara – Freshers

About the role

As an Associate in Client Experience, you will play a crucial role in enhancing the overall experience of our clients in Bhandara. Your primary responsibility will be to assist in managing client relationships, ensuring their needs are met effectively. You will engage with clients, address their inquiries, and provide support to foster long-lasting relationships.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate