Associate - Client Experience in Bharuch – Freshers

About the role

We are seeking an Associate to enhance the client experience in Bharuch within the logistics industry. This role involves engaging with clients to understand their needs and ensuring their satisfaction with our services. The ideal candidate will be a graduate from any stream, eager to start a career in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate