Associate - Client Experience in Bhatinda – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in the leading logistics industry, ensuring that our clients receive exceptional service and support. Your responsibilities will include assisting clients with inquiries, providing timely information, and contributing to a positive client experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month