Associate - Client Experience in Bhavnagar – Freshers

About the role

As a key member of the Client Relationship department, you will assist in addressing client inquiries, ensuring satisfaction, and fostering strong relationships. We are looking for recent graduates from any stream who are eager to embark on a career in the logistics industry. You should be motivated, adaptable, and ready to contribute to a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month