Associate - Client Experience in Bhilwara – Freshers

About the role

As an Associate, you will play a crucial role in enhancing the overall experience of our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate should possess a degree from any stream and be eager to learn and adapt in a fast-paced environment. You will be responsible for assisting clients, addressing their inquiries, and providing solutions to enhance their interactions with our services.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month