Associate - Client Experience in Bhubaneswar – Freshers

About the role

You will be responsible for interacting with clients, addressing their inquiries, and ensuring their satisfaction with our services. This position is ideal for recent graduates looking to kickstart their career in a dynamic industry. As an Associate, you will be part of a fast-paced environment that values teamwork and proactive problem-solving.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Problem solving
• Any graduate