Associate - Client Experience in Bhuj – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills in client relationship management and contribute positively to our operations. In this role, you will be responsible for engaging with clients, addressing their inquiries, and ensuring their needs are met efficiently. Your ability to communicate effectively and provide excellent service will be essential in helping us maintain strong client relationships.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate