Associate - Client Experience in Bhusawal – Freshers

About the role

In this role, you will engage with clients to understand their needs and ensure satisfaction with our services in the logistics industry. Your ability to communicate effectively and provide exceptional support will be key to fostering strong relationships. The ideal candidate will have a graduation degree in any stream and a passion for working in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month