Associate - Client Experience in Bijapur – Freshers

About the role

As an Associate, you will engage with clients to understand their needs and provide exceptional service. You will work closely with the Client Relationship team to ensure that our clients receive timely support and solutions to their inquiries. We welcome candidates from all educational backgrounds who are eager to learn and grow in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Client relationship
• Any graduate