Associate - Client Experience in Bilaspur – Freshers

About the role

As an Associate, you will engage with clients, addressing their needs and ensuring a seamless experience. Your ability to communicate effectively and provide exceptional service will be crucial in fostering positive relationships. This is an excellent opportunity for freshers looking to build a career in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate