Associate - Client Experience in Bokaro – Freshers

About the role

We are seeking an Associate for Client Experience in Bokaro who will play a vital role in enhancing the overall experience of our clients in the logistics sector. The ideal candidate should be a recent graduate from any stream, eager to contribute to a dynamic team in the growing logistics industry. As an Associate, you will assist in addressing client inquiries, ensuring timely communication, and providing support to enhance client satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month