Associate - Client Experience in Bongaigaon – Freshers

About the role

We are seeking a motivated Associate to enhance the client experience in Bongaigaon. As part of the Client Relationship team, you will engage with clients, address their inquiries, and ensure satisfaction with our logistics services. This role is perfect for fresh graduates eager to start their career in the dynamic logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate