Associate - Client Experience in Calicut – Freshers

About the role

As a key member of our Client Relationship department, you will engage with customers, address their inquiries, and ensure their needs are met effectively. This position is ideal for recent graduates from any field who are eager to embark on a career in the logistics industry. You will receive comprehensive training to develop your skills and knowledge, preparing you for success in this dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month