Associate - Client Experience in Chalakudy – Freshers

About the role

We are seeking a dedicated Associate to enhance the client experience in Chalakudy within the logistics sector. This role is ideal for recent graduates from any field who are eager to start their career in a dynamic environment. As an Associate, you will play a crucial role in building and maintaining positive relationships with our clients, ensuring their needs are met efficiently.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate