Associate - Client Experience in Chapra – Freshers

About the role

You will play a crucial role in supporting client relationships and ensuring satisfaction through effective communication and problem-solving. As an Associate, you will be responsible for assisting clients with inquiries, providing information about services, and resolving any issues that may arise. This is an excellent opportunity for freshers looking to gain valuable experience in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Any graduate

What you get

• ₹15k–₹25k a month