Associate - Client Experience in Chittoor – Freshers

About the role

As a key member of the Client Relationship department in the logistics industry, you will interact with clients to understand their needs and ensure their satisfaction. The ideal candidate is a recent graduate from any stream, eager to kick-start their career in the logistics sector. You will be trained to handle client inquiries and provide solutions, contributing to a positive client experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month