Associate - Client Experience in Coimbatore – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills while contributing to our mission of delivering exceptional service to our clients. Your responsibilities will include assisting clients with inquiries, providing support throughout their journey, and ensuring a smooth experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate