Associate - Client Experience in Cooch Behar – Freshers

About the role

We are seeking a dedicated Associate to enhance client experiences in Cooch Behar. The ideal candidate will be a recent graduate from any discipline, eager to develop their skills in the dynamic logistics industry. This role will involve engaging with clients, addressing their needs, and ensuring a seamless service experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate