Associate - Client Experience in Cuttack – Freshers

About the role

As a fresh graduate, you will be responsible for providing exceptional service, addressing client inquiries, and ensuring a smooth experience throughout their journey with us. We are looking for candidates who are enthusiastic, proactive, and ready to thrive in a fast-paced environment. You will collaborate with various teams to support client needs and contribute to our mission of delivering top-notch logistics solutions.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month