Associate - Client Experience in Darjeeling – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills in a dynamic logistics environment, providing support to our clients and ensuring their needs are met efficiently. This position requires a proactive approach to client engagement, fostering positive relationships and addressing inquiries with professionalism.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate