Associate - Client Experience in Davanagere – Freshers

About the role

This role focuses on fostering strong relationships with clients and ensuring their needs are met effectively. As an Associate, you will engage directly with clients, address their inquiries, and provide support to ensure a seamless experience. This position offers an excellent opportunity for fresh graduates looking to start their career in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate