Associate - Client Experience in Deesa – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in the dynamic logistics industry, contributing to the success of our client relationships. Your responsibilities will include assisting clients with inquiries, resolving issues, and ensuring a seamless experience. We are looking for individuals who are eager to learn, possess strong communication skills, and are ready to take on challenges in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Any graduate

What you get

• ₹15k–₹25k a month