Associate - Client Experience in Dehradun – Freshers

About the role

In this role, you will be responsible for assisting clients with their inquiries, providing timely solutions, and maintaining positive relationships. Your ability to communicate clearly and empathetically will be key to your success. Freshers are welcome to apply, making this a great opportunity to kickstart your career in client relations.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month