Associate - Client Experience in Dhamtari – Freshers

About the role

You will assist in managing client relationships and ensuring their needs are met effectively. As an Associate, you will be responsible for communicating with clients, addressing their inquiries, and providing support to improve their overall experience. This role requires strong interpersonal skills and a proactive approach to problem-solving.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Any graduate

What you get

• ₹15k–₹25k a month