Associate - Client Experience in Dhanbad – Freshers

About the role

As an Associate, you will assist in managing client relationships, ensuring their needs are met effectively. You will be responsible for addressing client inquiries and providing solutions to enhance their experience with our services. This role offers a competitive salary range of INR 15,000 – 25,000 per month, and freshers are encouraged to apply.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate

What you get

• ₹15k–₹25k a month