Associate - Client Experience in Dhubri – Freshers

About the role

As part of a leading logistics company, you will assist in managing client relationships, ensuring their needs are met, and providing exceptional support. The ideal candidate is a recent graduate from any stream, eager to dive into the logistics industry. You will be trained to handle client inquiries, resolve issues, and contribute to improving overall client satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate