Associate - Client Experience in Diamond Harbour – Freshers

About the role

We are seeking a dedicated Associate for our Client Experience team in Diamond Harbour. This role is ideal for fresh graduates who are eager to start their career in the logistics industry. As an Associate, you will play a key role in enhancing client interactions and ensuring a positive experience for our customers.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month