Associate - Client Experience in Dindigul – Freshers

About the role

We are seeking a dedicated Associate to enhance the client experience in Dindigul. This role is ideal for recent graduates looking to start their career in the logistics industry. As an Associate, you will play a key role in supporting client interactions and ensuring satisfaction through effective communication and problem-solving.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate