Associate - Client Experience in Diu – Freshers

About the role

In this position, you will assist in managing client relationships, ensuring their needs are met, and addressing any inquiries they may have. This role is perfect for motivated individuals eager to begin their career in the logistics industry. We welcome applications from fresh graduates across all streams, providing a supportive atmosphere for you to grow and succeed.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate